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Terms and Conditions

This website is owned and operated by Lisa RL Kofakis. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors an overview of our business, link to our Hipcamp reservations, online store and information on our nearby public trail system, Silver Creek Trails. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.


The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Lisa RL Kofakis.  Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

You agree to indemnify and hold Lisa RL Kofakis harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

To the maximum extent permitted by applicable law, in no event shall Lisa RL Kofakis, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, Lisa RL Kofakis assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time. 

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of the United States Wisconsin, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Barron County, Wisconsin. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

effective date: 2/3/2021

Silver Creek Springs LLC dba Silver Creek Herbals

162 13 1/2-14th Ave

Turtle Lake, WI 54889 USA

651-442-4478

PRIVACY POLICY

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through WIX or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including WIX or any third party services you access through WIX. You can reference the WIX Privacy Policy to learn more about its privacy practices. 
1. Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized WIX to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

2. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the WIX Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the WIX Seller Policy and Terms of Use.
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
WIX. I share information with WIX as necessary to provide you my services and comply with my obligations under both the WIX Seller Policy and WIX Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy.

RETURN POLICY

We gladly accept returns and exchanges. 
Contact us within: 14 days of delivery.
Ship items back within: 30 days of delivery
We don't accept cancellations, but please contact us if you have any problems with your order.

If you're unhappy with your order, for any reason, we would like to know so we can do our best to satisfy you. We address returns/exchanges on an individual basis, so please contact us right away.  Thank you

FUFILLMENT/SHIPPING POLICY

We ship within 1 - 5 business days of your order.  If there is any problem with the order or shipping, we'll let you know right away.  We'll send you a shipping notification with a tracking number.  We ship through USPS.

CONTACT INFO/CUSTOMER SERVICE

Silver Creek Springs LLC dba Silver Creek Herbals
silvercreeksprings@gmail.com
1-651-442-4478
162 13 1/2-14th Ave

Turtle Lake, WI 54889 USA

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